True Convergence of A/V and IT is Here with New Company Sight126

June 18, 2007

Source: Sight126

With the increasing trend for A/V and IT to converge under the umbrella of services managed by IT departments, five A/V and IT industry-experienced entrepreneurs developed the company Sight126. Sight126 has created a solution for integration of existing conference room hardware with a complete managed video help desk for multiple locations in an enterprise.

“Our solution is designed with both the IT manager and end-user in mind. Entire conference room set-ups across the world can be controlled from one location,” said Frank Pellkofer, chief executive officer for Sight126. “We noticed an untapped market for managing the technology most employees and executives are afraid to use. With our easy-to-use, always ready software interface, end-users can quickly access live video help desk support with the touch of a button.”

One-Touch Troubleshooting

Using the Sight126 solution, end-users can rest assured that their video conferences, rich media presentations and conference communications will run smoothly with the support of networked help desk staff. At the push of a button, users will have access to a private discreet instant video messaging session via the user interface with experienced support staff for troubleshooting of technical problems. Most problems with video conferencing systems are user generated and can be diagnosed and solved using the networked connection. In the event that help desk support are unable to solve the problem remotely, they can dispatch on-site or outsourced A/V or IT personnel for more difficult issues.

“Sight126 is solving a big problem for those of us using complicated conference room presentation equipment,” said Robin Ford, vice president of business development for Global Caché. “Who hasn’t experienced or witnessed that dreaded moment when a rich media presentation goes wrong? Our customers will love this service and we will surely recommend it. I think of it as the OnStar solution for conference rooms everywhere.”

About Sight126

Sight126 is the always ready managed support solution for video conferencing and communication by giving IT groups universal control for all of their company’s A/V assets. With breakthrough simplicity, the Sight126 platform offers real-time live support to companies grappling with integrating their video conferencing and rich media communications into their IT infrastructure. For more information call Sight126 at 1-888-EASY-126 (1-888-3279-126) or visit www.Sight126.com.

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